Shipping & Delivery Policy

ActivBite currently delivers only within National Institute of Technology Karnataka (NITK), Surathkal campus. Orders outside the available delivery area may be cancelled and refunded if payment was verified.

Confirmed pre-orders are normally delivered within 1–2 days after payment confirmation.

After the preorder period, regular paid orders are normally delivered within 2 working days after payment confirmation. The current status is available on the order-tracking page using the customer's tracking ID.

Room delivery within NITK campus is currently free on every pack. If a delivery fee is introduced later, it will be displayed in the order summary before the customer confirms payment.

• Provide an accurate name, phone number, hostel or campus location, and room or landmark.
• Remain reachable on the provided phone number during the delivery window.
• Provide your building and room details and remain reachable when the delivery representative arrives.
• Inspect the quantity, pack condition, and seal during handover.

Campus restrictions, severe weather, events, stock issues, or an unreachable customer may delay delivery. ActivBite will use the supplied contact details to coordinate a revised handover. Incorrect or incomplete delivery details can prevent delivery.

Wrong packs, missing quantity, visible damage, broken seals, or an immediately visible quality concern must be reported during delivery. For replacement, cancellation, and refund rules, read the Refund & Cancellation Policy.